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Boise School District
District Devices
District Devices
Support for your district device. (PC, laptop, etc.)
Apple
Resolving Stalled App Installations on iPads
Resetting an iPad
How to find the serial number on a Mac
How to find the serial number on an iPad
Apple Tutorials
Updating your Apple Device
See all 10 articles
Displays/Projectors/Smartboard
DSC Boardroom Equipment General Use
Common Display Issues
Projector unresponsive with warning light
SMARTboard: Proper Installation Method
SMARTboard Troubleshooting
SMARTBoard Touch & Drawing issues
See all 8 articles
Chromebooks
GoGuardian Restricted Access
District assigned Chromebook Start Up Guide
Chromebook "Old Password" prompt
Reset and/or Restart a Chromebook
Chromebook Sound Problems
Chromebook Updates
See all 8 articles
Printers
Signing in and adding printers using directprint.io
Printer FAQ/DELIVERY/Troubleshooting
Additional print functions for Canon copiers - Staple, Hole punch, Tray Select
Using the Secure Print function on a Canon Copier
Information & How to Request Supplies or Service for HP Printer or Canon Copier
Telephones/Voicemail
In Office Desk Telephone How To (Cisco 7800/7900 Series Phone)
Find a MAC address on IP Phone
Windows Desktops/Laptops
Device Refresh Support
Microphone Issue in Browsers
Lock the Desktop/Switch User
How do I find the serial number of a Windows PC or laptop?
Windows Laptop Does Not See Chromecast
How do I take a screen shot?
See all 8 articles
Wireless Connectivity
District Hotspot Guide
Website or Webpage Unblocked or Blocked
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https://itsquad.boiseschools.org
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Student Support
Are you a student looking for help? Visit the IT Squad Support Center for support for students by students.
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Parent Support
We're here to support you, as you help your student navigate District technology.
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Submit A Request
Can't find what you need? Submit a request for support and our team of specialists will be in touch.
password help, chromebook reset, myapps