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  1. Boise School District
  2. District Devices

District Devices

Support for District owned devices & systems. If your District device is damaged (e.g. broken screen, keyboard, water damage) or lost/stolen, please contact your student's home school to schedule an exchange. For all other issues, please review these troubleshooting articles before contacting your student school or submitting a support request for your student District device. If you are unable to resolve the device issue using the following articles, please see the “Submit a request” link in the top right corner of our knowledge base web pages to submit a support request.

Apple

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Chromebooks

  • District assigned Chromebook Start Up Guide
  • Chromebook "Old Password" prompt
  • Reset and/or Restart a Chromebook
  • Chromebook Sound Problems
  • Chromebook Updates
  • Chromebook S/N Boise School District
See all 7 articles

Displays / projector / SMARTBoard

  • Common Display Issues
  • DSC Boardroom Equipment General Use
  • Intel Unite

Printers

  • Adding Printers and/or Copiers using PaperCut
  • Information & How to Request Supplies or Service for HP Printer or Canon Copier
  • Printer FAQ/DELIVERY/Troubleshooting

Telephones & Voicemail

  • Find a MAC address on IP Phone
  • In Office Desk Telephone How To (Cisco 7800/7900 Series Phone)

Windows desktops and laptops

  • Microphone Issue in Browsers
  • Lock the Desktop/Switch User
  • How do I find the serial number of a Windows PC or laptop?
  • Windows Laptop Does Not See Chromecast
  • How do I take a screen shot?
  • Windows Probook Laptop Sound Problems
See all 7 articles

Wireless Connectivity

  • District Hotspot Guide
  • Connecting to BSD Wireless
  • Website or Webpage Unblocked or Blocked
Boise School District