District Devices
Support for District owned devices & systems. If your District device is damaged (e.g. broken screen, keyboard, water damage) or lost/stolen, please contact your student's home school to schedule an exchange. For all other issues, please review these troubleshooting articles before contacting your student school or submitting a support request for your student District device. If you are unable to resolve the device issue using the following articles, please see the “Submit a request” link in the top right corner of our knowledge base web pages to submit a support request.
Apple
emptyChromebooks
- District assigned Chromebook Start Up Guide
- Chromebook "Old Password" prompt
- Reset and/or Restart a Chromebook
- Chromebook Sound Problems
- Chromebook Updates
- Chromebook S/N Boise School District
Displays / Projector
Printers
Telephones & Voicemail
Windows desktops and laptops
- Microphone Issue in Browsers
- Lock the Desktop/Switch User
- How do I find the serial number of a Windows PC or laptop?
- Windows Laptop Does Not See Chromecast
- How do I take a screen shot?
- Windows Probook Laptop Sound Problems