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Boise School District
District Devices
District Devices
Support for your district device. (PC, laptop, etc.)
Telephones/Voicemail
In Office Desk Telephone How To (Cisco 7800/8800/9800 Series Phone)
Find a MAC address on IP Phone
Windows Desktops/Laptops
Device Refresh Support
Fix Microphone or Camera Problems in Chrome
Lock the Desktop/Switch User
Find the Serial Number of a Windows PC or Laptop
Windows Laptop Does Not See Chromecast
Take a Screenshot in Windows
See all 8 articles
Chromebooks
Students: Take Chromebook Screenshots and Save to Google Drive
District assigned Chromebook Start Up Guide
Chromebook Asks for an Old Password
Reset and/or Restart a Chromebook
Troubleshoot Chromebook Sound
Update a Chromebook
See all 8 articles
Apple
Advanced Mac Troubleshooting
Advanced iPad Troubleshooting
Getting Started on a Mac After Windows
Getting Started After a Chromebook
Request a New App
Install Apps from Mosyle Self Service
See all 18 articles
Displays/Projectors/Smartboard
DSC Boardroom Equipment General Use
Fix Monitor, Projector, and Dock Display Problems
Projector Not Working or Showing a Warning Light
SMARTboard: Proper Installation Method
SMARTboard Troubleshooting
SMARTBoard Touch & Drawing issues
See all 8 articles
Printers
How to Print in Color using Uniflow
uniFLOW Troubleshooting Tips
Printing Options on ChromeOS
Printing Options on MacOS
Printing Options on Windows
Signing in to Uniflow
See all 15 articles
Wireless Connectivity
District Hotspot Guide
Website or Webpage Unblocked or Blocked
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https://itsquad.boiseschools.org
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Student Support
Are you a student looking for help? Visit the IT Squad Support Center for support for students by students.
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Parent Support
We're here to support you, as you help your student navigate District technology.
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Submit A Request
Can't find what you need? Submit a request for support and our team of specialists will be in touch.
password help, chromebook reset, myapps