District Devices

Telephones/Voicemail

• In Office Desk Telephone How To (Cisco 7800/8800/9800 Series Phone)
• Find a MAC address on IP Phone

Windows Desktops/Laptops

• Device Refresh Support
• Microphone Issue in Browsers
• Lock the Desktop/Switch User
• How do I find the serial number of a Windows PC or laptop?
• Windows Laptop Does Not See Chromecast
• How do I take a screen shot?

See all 8 articles

Chromebooks

• GoGuardian Blocks and Teacher Override
• GoGuardian Restricted Access
• District assigned Chromebook Start Up Guide
• Chromebook "Old Password" prompt
• Reset and/or Restart a Chromebook
• Chromebook Sound Problems

See all 9 articles

Apple

• Installing/Uninstalling Airtame on MacOS
• Resolving Stalled App Installations on iPads
• Resetting an iPad
• How to find the serial number on a Mac
• How to find the serial number on an iPad
• Apple Tutorials

See all 11 articles

Displays/Projectors/Smartboard

• DSC Boardroom Equipment General Use
• Common Display Issues
• Projector unresponsive with warning light
• SMARTboard: Proper Installation Method
• SMARTboard Troubleshooting
• SMARTBoard Touch & Drawing issues

See all 8 articles

Printers

• Signing in and adding printers using directprint.io
• Printer FAQ/DELIVERY/Troubleshooting
• Additional print functions for Canon copiers - Staple, Hole punch, Tray Select
• Using the Secure Print function on a Canon Copier
• Information & How to Request Supplies or Service for HP Printer or Canon Copier

Wireless Connectivity

• District Hotspot Guide
• Website or Webpage Unblocked or Blocked