Use the guide for the device you received. Mac and Windows setup steps are different.
New MacBook
- Set Up a Mac for the First Time
- Getting Started on a Mac After Windows
- Getting Started After a Chromebook
- Basic Mac Tips, including the Dock, trackpad, and keyboard
- Install Apps from Mosyle Self Service
Windows laptop and dock
Follow the setup directions supplied with your assigned laptop. If the first-time sign-in fails, contact IT with the exact error. Do not use another person’s credentials.
- Connect power to the dock and turn on the monitor or projector.
- Connect the dock’s USB-C cable to a supported USB-C port on the laptop. Port locations and capabilities vary by model.
- For displays, open Start > Settings > System > Display. Use Identify to match the screens and choose duplicate or extend as needed.
- For sound, open Settings > System > Sound and choose the intended output device.
For Windows apps, open Company Portal. For printing, use the Windows uniFLOW guide.
If a monitor, projector, or speaker is missing
Check power and reseat the accessible cables at the laptop, dock, and display. Restart the laptop. If it still fails, submit a ticket with the school, room, laptop serial number, dock model if visible, and what is not working.