How to install Mac Apps via Self Service
If you are using a newer device that has already been enrolled into Mosyle, you can save many installations steps by installing the app(s) via Self Service. To locate the Self Service portal in Mosyle:
Note: If your Mac does not have Mosyle Manager installed, please see the bottom for details on installing apps or enrolling into Mosyle.
- Find the Mosyle Manager app in your Applications folder (if you do not see this app, you are using an older device that has not been wiped and enrolled yet)
- Once the Manager App has launched, click Self Service at the bottom of the window:
Note: If you are already assigned the device/logged into the Mosyle Manager app, you will see Self Service located here:
- This will then load the My Apps tab by default. To install, update, or re-install an app, simply click the install button below the desired app:
If you do not see an app that you think should be available on this list, please submit a helpdesk ticket with the details of the app. We can also easily configure the app to install automatically on a set of devices (classroom set), even after the device is wiped, saving you time and energy.
Installing Apps on Non-Mosyle-Enrolled iMacs and MacBooks
We highly recommend that you have your device enrolled into Mosyle in order to best support and troubleshoot device issues in the future. To do so, please submit a help desk ticket for Client Services to wipe and enroll the device properly in Mosyle. Note: Enrolling requires that we wipe the device, so please back up data first.
If you do NOT want to enroll your district device into Mosyle at this time, you will need to create and log into the Apple Store with a firstname.lastname@example.org Apple ID (Apple has reserved @boiseschools.org addresses for specific uses).