If the light on the SMART board is blinking or red your problem is with a connection failure and the following solution will not help.
If your finger touch on the board produces no results or opens a drop down style window follow the steps below.
Open File Explorer by clicking the folder at the bottom of your screen and click on This PC on the left.
Double click the link to the Install Directory (I:)
Double click the SmartBoardSoftware folder
Double click the Notebook 12.6 folder
Double click smartproductdrivers12_6ink4_1
Click Yes to allow the installation to continue
Click finish when done.